REACH Delivery Help
Introduction and getting started
First time users of REACH
should familiarise themselves with the system before use.
If you have not already done so, we suggest that you watch the short
getting started presentation (that is also available by clicking on the
link on the left),
and look at the Frequently Asked
Questions, as these are useful to refer back to in
- If you have not yet
installed REACH Delivery, just follow the
directions to complete installation. Once complete you will need a user ID and password to get into the system.
This will either come from an e-mail or be provided to you by your administrator.
User types - Administrator/Sender/Recipient
- For details of these user
types, how a user will be designated an Administrator, a
Sender or a Recipient and some of the differences
between the roles, please click on this
link to descriptions of user types. You can
identify what your level of user role is by clicking on
the manage your public data
in the options menu.
Sending and receiving files -
Fundamental to the REACH Delivery
system is the ability to send, receive, update and audit files (such as Safety Documents
documents) to others (Recipients, which are also sometimes
referred to as
points of contact or users) as part of a "message" and
then for these documents to be fully managed in a
disparate wide network. The
Send Message function
with REACH Delivery provides the ability to create a message
containing a file and then to send this to a another
user (point of contact) who will receive the message via
the Receive Message
REACH Delivery Help
the system wherever you see this symbol there is context
sensitive help available. Simply click the
lifebelt symbol and a help screen appropriate to that
part of the system will be displayed. If you
are a new user, have you reviewed the
Short User Guide
for REACH delivery?
REACH Delivery Frequently Asked
Where can I find out how to do that ?
is a REACH Delivery Frequently Asked Questions (FAQ) area that may be
able to help you with general questions and operations within REACH
Delivery. The FAQ section may be reached at this
link or by
clicking on the picture of the question mark opposite.
Go To Main Help Page