REACH Delivery - Administrator and Recipient Roles

 Super Administrator (level 0)

Additional information regarding the REACH Delivery administrator role may be viewed at this link.

Primary Functions: can set up other administrators, delete administrators, Access to full administrator menu

Set: First user within a company becomes Administrator or can be set up by other Administrator

Required: at least 1 for each company. 

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 Administrator (level 1)

Additional information regarding the REACH Delivery administrator role may be viewed at this link.

Primary Functions: can set up other users, delete users, Access to full administrator menu

Set: First user within a company becomes Administrator or can be set up by other Administrator

Required: at least 1 for each company.  Can have multiple.

The Administrator also has all the capabilities of the level 2, 3 and 4 users.  However, the level 2 (file sender) capabilities will be restricted until the company has signed up and paid for file sending rights.

 

File Sender (level 2)

Primary Functions: send message/documents internally/externally, set up external contacts/users

Set: Administrator sets up senders, administrator has file sender rights. 

The file sender also has all the capabilities of the level 3 and 4 users unless specifically restricted by the administrator. 

File Receiver (level 3)

Primary Functions: Receive messages/documents, pass messages/documents on internally, load documents

Set: Default user type that is automatically set the first time someone receives a message/document via REACH Delivery.  There is no costs associated with this user type.

Required: 1 for each company (at least the administrator who is automatically a file receiver) 

Internal File Receiver (level 4)

Primary Functions: Only available in private address books, Receive messages/documents internally via REACH Delivery internal distribution, Pass messages/documents on internally, load documents

Set: Internal File receivers cannot be File Receivers or File Senders.   Must be set up by an administrator.  There is no costs associated with this user type.

Required: Not required, optional user type.

 

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