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REACH Delivery Service - Reply to Message The Reply to Message function is used to update a message, either incoming or outgoing, with additional message text. This additional text may be a reject reason, an additional comment on an existing message, a message reply or some other requirement for message test to be added to a message.
Type the new additional message text
into the box shown on this screen and then click the
Please note that your reply will appear as an update to the original message, so if the message was in your pending incoming messages list it will still be in the same list BUT its colour will change to green and the description will change to say that you replied. Similarly, when you receive a reply to a message that you have sent to someone then the original message will be updated so if it was in your pending outbound messages then it will still be in that section BUT its colour will change to red and and the description will indicate that the receiver responded.
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Additional Support: Contact REACH Delivery Support Marketing and Sales: Contact REACH Delivery |
icon to update the message at both the recipient and the
sender.