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REACH Delivery - Apply to join another Account
There may be circumstances in which a
company has been created multiple times in the system.
For example if several users from the same organisation
registered to evaluate the software via the REACH
Delivery website, there may be several instances of the
company in the database.
In these cases there is a need to be
able to merge multiple accounts.
This is done via the "Apply to join
another account" menu item, which is an Administrator
only function found in the "Administrator Functions"
menu.
Select the company to which you are
applying to merge to, then select the required
administrator and click
A confirmation message will be
displayed.
A message will then be sent to the selected
Administrator indicating that a request had been made to
join their Company
The Administrator will then be able to accept or reject
the application via the "Review Pending Join Requests"
function which is available from the "Administrator
Functions" -> "Advanced Settings" -> "Manage User
Groups" menu item.
Once the merge has taken place, a confirmation message
will be displayed.
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"Apply Changes".
