REACH Delivery - Open A Support Ticket
This function is available
to all users from the "Help - Support" menu and allows
a user to create a Support Ticket in the Reach Delivery
problem tracking system.
The Support Ticket Detail form
is shown below:

System Details and Contact Information will be populated
automatically. The function allows you to enter the
Problem Description in the "Description of the Issue"
dialog box.
When you submit the form, the ticket
will be automatically created in the Reach Delivery
problem tracking system and you will receive a
confirmation email that will include the allocated
Reference Number of the ticket, the confirmation details
of the Problem Description, your Contact Information and
the System Details.
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