REACH Delivery - Audit Trail

The audit trail function within REACH Delivery is a comprehensive historical audit of all functions performed within the REACH Delivery system.  The audit function is available from the 'Audit Trail' menu. However, the scope of the functions available will vary depending on whether the user is an Administrator or not.  

Both the Recipient/Sender and the Administrator have access to the full "User Impact Information" and "Compliance Reports". However the administrator also has an additional tab called "User Specific Audit Data".  These menus are accessed via the tabs that are shown on the screen image below.

The screen that is presented when you enter the audit trail function is as follows. 

The next set of fields are search criteria that will help refine the search.  As you can see below, search can be refined by start date and time, end date and time, and the entire company OR a specific user.

Select the Criteria you wish, then pick the user impact information option you require and then click 'Search' to return the search results.  The functions available via User Impact Information (Recipient and Administrator) and User Specific Audit Data (Administrator only) are:

Audit Data (click to jump to description))

Available to

Menu Tab

messages sent

Administrator and Recipient

User Impact Information

messages received

Administrator and Recipient

User Impact Information

Files sent in messages

Administrator and Recipient

User Impact Information

Files received in messages

Administrator and Recipient

User Impact Information

Files Downloaded

Administrator and Recipient

User Impact Information

Edit history for specified file

Administrator and Recipient

User Impact Information

Download History for Specified File

Administrator and Recipient

User Impact Information

File Sent History for Specified File

Administrator and Recipient

User Impact Information

Messages Sent via E-Mail

Administrator and Recipient

User Impact Information

     
     

all audit types

Administrator

User Specific Audit Data

message sent to other company

Administrator

User Specific Audit Data

message sent internally

Administrator

User Specific Audit Data

message sent via e-mail

Administrator

User Specific Audit Data

message updated

Administrator

User Specific Audit Data

message default receipt posted

Administrator

User Specific Audit Data

auto reject configured

Administrator

User Specific Audit Data

File Shared

Administrator

User Specific Audit Data

file shared with internal user

Administrator

User Specific Audit Data

file copied to company catalogue

Administrator

User Specific Audit Data

file downloaded

Administrator

User Specific Audit Data

file downloaded via e-mail

Administrator

User Specific Audit Data

file uploaded to servers

Administrator

User Specific Audit Data

Document Constraint created

Administrator

User Specific Audit Data

Document Constraint modified

Administrator

User Specific Audit Data

file metadata inserted (REACH Delivery)

Administrator

User Specific Audit Data

file metadata updated (REACH Delivery)

Administrator

User Specific Audit Data

Document Wrapper Metadata Modified

Administrator

User Specific Audit Data

Context Document Metadata Modified

Administrator

User Specific Audit Data

Context Metadata Modified

Administrator

User Specific Audit Data

File Metadata Updated

Administrator

User Specific Audit Data

User Login (Auto)

Administrator

User Specific Audit Data

User Login (manual)

Administrator

User Specific Audit Data

Public Address Created

Administrator

User Specific Audit Data

Private Address Created

Administrator

User Specific Audit Data

Public Address Modified

Administrator

User Specific Audit Data

User Changed their Password

Administrator

User Specific Audit Data

File Association Created

Administrator

User Specific Audit Data

File Association Broken

Administrator

User Specific Audit Data

User has cleared server memory cache

Administrator

User Specific Audit Data

User security check failed

Administrator

User Specific Audit Data

Company Data has been modified

Administrator

User Specific Audit Data

Company Data has been Created

Administrator

User Specific Audit Data

Document Wrapper Metadata Definition Modified

Administrator

User Specific Audit Data

Context Document Metadata Definition Modified

Administrator

User Specific Audit Data

Context Metadata Definition Modified

Administrator

User Specific Audit Data

Document Metadata Definition Modified

Administrator

User Specific Audit Data

Context Document Metadata Definition Deleted

Administrator

User Specific Audit Data

Context Metadata Definition Deleted

Administrator

User Specific Audit Data

Document Wrapper Metadata Definition Deleted

Administrator

User Specific Audit Data

User Group Created

Administrator

User Specific Audit Data

User Group Deleted

Administrator

User Specific Audit Data

User Group Modified

Administrator

User Specific Audit Data

User Group Moved

Administrator

User Specific Audit Data

User Group Sending Disabled

Administrator

User Specific Audit Data

User Group Sending Enabled

Administrator

User Specific Audit Data

     

 

 

****************************************  Descriptions of the individual audit functions follows ********************************************

messages sent

This audit information is for any messages that have been sent.  The additional search criteria fields allow you to specify the company a message was sent to and/or the point of contact (user) that a message was sent to.

The resulting information that is provided back will be similar to:

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

messages received

The additional search criteria fields allow you to specify the company a message was received by and/or the point of contact (user) that a message was received by.

The resulting information that is provided back will be similar to:

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Files sent in messages

The additional search criteria fields allow you to specify the company a file was sent to and/or the point of contact (user) that a file was sent to.

The resulting information that is provided back will be similar to:

By double clicking on any of the messages listed you will be able to open the specific audit information for that file.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Files received in messages

The additional search criteria fields allow you to specify the company a file was received by and/or the point of contact (user) that a file was received by.

The resulting information that is provided back will be similar to:

By double clicking on any of the messages listed you will be able to open the specific audit information for that file.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Files Downloaded

The additional search criteria fields allow you to specify the company a file was downloaded by and/or the point of contact (user) that a file was downloaded by.

The resulting information that is provided back will be similar to:

 By double clicking on any of the messages listed you will be able to open the specific audit information for that file.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Edit history for specified file

The additional search criteria field is the file name.  This is a mandatory field and the find button will populate a list of possible files for you to check the edit audit history of.

The resulting information that is provided back will be similar to:

By double clicking on any of the audit line listed you will be able to open the specific audit information for that action and view the different versions of the file that have been audited.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Download History for Specified File

The additional search criteria field is the file name.  This is a mandatory field and the find button will populate a list of possible files for you to check the download audit history of.

The resulting information that is provided back will be similar to:

By double clicking on any of the audit line listed you will be able to open the specific audit information for that action and view the file that have been downloaded.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

File Sent History for Specified File

The additional search criteria field is the filename.  This is a mandatory field and the find button will populate a list of possible files for you to check the file sent audit history of.

The resulting information that is provided back will be similar to:

By double clicking on any of the audit line listed you will be able to open the specific audit information for that action and view the file that have been sent.

A description of all the audit information provided is available on the Audit Detail help page.

 

Messages Sent via Email

The additional search criteria fields allow you to specify the company a file was sent to and/or the point of contact (user) that a file was sent to.

 

By double clicking on any of the audit lines listed you will be able to open the specific audit information for that action.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

The Administrator of the system for each company has additional audit information available to them.  In many cases this information will be extracted form the system and reports run to analyse the information, however, interrogation of the audit information can be performed through the REACH Delivery system.

 

all audit types

 

message sent to other company

The company administrator Message Sent to Other Company function is similar to the user messages sent function, however it differs by providing the audit information for all messages that the company has sent from any of the companies users (points of contact) to another.  As the audit information for all messages are are provided there is no requirement for the "to company" or "to point of contact" search criteria fields that are part of the user audit screen for messages sent.

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

message sent internally

The company administrator Message Sent Internally function displays the information relating to all the messages sent internally by any of the companies users (points of contact).

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

message updated

The company administrator Message Updated function provides the audit information for all messages that have been updated by any of the companies users (points of contact).  As the audit information for all messages are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

message default receipt posted

The Message Default Receipt Posted audit function provides the audit information for each time the Default Receipt is posted as a result of accepting a received message.

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

auto reject configured

The auto reject configured audit function provides the audit information for each time an auto reject is set up against any user.

As the audit information for all messages are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

file sent to external company

The file sent to external company audit function provides the audit information for all files that have been sent to an external company.

As the audit information for all files are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

file shared with internal user

The file shared with internal user audit function provides the audit information for all files that have been shared internally.

As the audit information for all files is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

 

file copied to company catalogue

The file copied to company catalogue audit function provides the audit information for all files that have been copied to the company catalogue.

As the audit information for all files are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

file downloaded

The company administrator file downloaded audit function provides the audit information for all files downloaded (opened/accessed) from the REACH Delivery system by the company's users.

As the audit information for all files are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

file uploaded to servers

The company administrator file uploaded to server audit function provides the audit information for all files uploaded into the REACH Delivery system by the company's users.

As the audit information for all files are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

Document Constraint Created

The document constraint created audit function provides the audit information for restrictions that have been created in the REACH Delivery system by the company's users.

As the audit information for all restrictions are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

 

 

document Constraint Modified

The document constraint modified audit function provides the audit information for restrictions that have been modified in the REACH Delivery system by the company's users.

As the audit information for all restrictions are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

File metadata Inserted (REACH Delivery)

The File Metadata Inserted audit function provides the audit information for File Metadata that has been inserted in the REACH Delivery system by the company's users.

As the audit information for all metadata is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

File Metadata Updated (REACH Delivery)

The File Metadata Updated audit function provides the audit information for File Metadata that has been updated in the REACH Delivery system by the company's users.

As the audit information for all metadata are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

Document Wrapper Metadata Modified

The Document Wrapper Metadata Modified audit function provides the audit information for Document Wrapper Metadata that has been modified in the REACH Delivery system by the company's users.

As the audit information for all metadata is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

Context Document Metadata Modified

The Context Document Metadata Modified audit function provides the audit information for Context Document Metadata that has been modified in the REACH Delivery system by the company's users.

As the audit information for all metadata are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

Context Metadata Modified

The Context Metadata Modified audit function provides the audit information for Context Metadata that has been modified in the REACH Delivery system by the company's users.

As the audit information for all metadata is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

File Metadata Updated

The File Metadata Modified audit function provides the audit information for File Metadata that has been modified in the REACH Delivery system by the company's users.

As the audit information for all metadata is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

 

 

User Login (Auto)

The company administrator user login (auto) audit function provides the audit information for logins to the REACH Delivery system by the company's users without entering a username and password, as they were cached in the computer to allow for an automatic login. 

As the audit information for all users is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

User Login (manual)

The company administrator user login (manual) audit function provides the audit information for all manual (not automatic) logins performed by users (points of contact) within the company.

As the audit information for all users is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

 

Public Address Created

The public address created audit function provides the audit information for each time a public address was created by a user e.g. by setting up a new user. 

As the audit information for all addresses are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Private Address Created

The Private Address Created audit function provides the audit information for each time a private address was created by a user e.g. by setting up a new user. 

As the audit information for all addresses are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Public Address Modified

The Public Address Modified audit function provides the audit information for each time a public address was modified by a user.

As the audit information for all addresses are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

User Changed their Password

The user changed their password audit function provides the audit information for each time a user modified their password within the REACH Delivery system. 

As the audit information for all users are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

File Association Created

The File Association Created audit function provides the audit information for each time a file association has been created within the REACH Delivery system. 

As the audit information for all files are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

File Association Broken

The File Association Broken audit function provides the audit information for each time a file association has been broken within the REACH Delivery system. 

As the audit information for all files are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

User has cleared server memory cache

This is a system audit feature

 

 

User security check failed

The company administrator user security check failed audit function provides the audit information for users that invoked a security check fail.   A security check failure is usually caused by ***********************************************

As the audit information for all messages are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Company Data has been modified

The company administrator company modified audit function provides the audit information for all company data modified by users (points of contact)

As the audit information for all company data are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

 

Company Data has been Created

The company administrator company modified audit function provides the audit information for all company data created by users (points of contact)

As the audit information for all company data are provided there is no requirement for additional search criteria fields.

By double clicking on any of the messages listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

Document Wrapper Metadata Definition Modified

The Document Wrapper Metadata Definition Modified audit function provides the audit information where the Document Wrapper Metadata Definitions have been modified.

As the audit information for all meetadata are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

Context Document Metadata Definition Modified

The Context Document Metadata Definition Modified audit function provides the audit information where the Context Document Metadata Definitions have been modified.

As the audit information for all metadata are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

Context Metadata Definition Modified

The Context Metadata Definition Modified audit function provides the audit information where the Context Metadata Definitions have been modified.

As the audit information for all metadata are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

Document Metadata Definition Modified

The Document Metadata Definition Modified audit function provides the audit information where the Document Metadata Definitions have been modified.

As the audit information for all metadata are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

Context Document Metadata Definition Deleted

The Context Document Metadata Definition Deleted audit function provides the audit information where a Context Document Metadata Definitions has been deleted.

As the audit information for all metadata are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

Context Document Metadata Definition Deleted

The Context Metadata Definition Deleted audit function provides the audit information where a Context Metadata Definition has been deleted.

As the audit information for all metadata are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

Document Wrapper Metadata Definition Deleted

The Document Wrapper Metadata Definition Deleted audit function provides the audit information where a Document Wrapper Metadata Definition has been deleted.

As the audit information for all metadata are are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

User Group Created

The User Group Created audit function provides the audit information where a User Group has been created.

As the audit information for all user groups are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

User Group Deleted

The User Group Deleted audit function provides the audit information where a User Group has been deleted.

As the audit information for all user groups are provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

User Group Modified

The User Group Modified audit function provides the audit information where a User Group has been created.

As the audit information for all user groups is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

User Group Moved

The User Group Moved audit function provides the audit information where a User Group has been moved.

As the audit information for all user groups is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

User Group Sending Disabled

The User Group Sending Disabled audit function provides the audit information where sending has been disabled for a User Group.

As the audit information for all user groups is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

 

User Group Sending Enabled

The User Group Sending Enabled audit function provides the audit information where sending has been enabled for a User Group.

As the audit information for all user groups is provided there is no requirement for additional search criteria fields.

By double clicking on any of the items listed you will be able to open the specific audit information for that transaction.

A description of all the audit information provided is available on the Audit Detail help page.

 

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