REACH Delivery - Login
To access the REACH Delivery system you will need to log on to the system with an authorised user id
and password.
You will have received these details as part of the
installation instructions that you received to install
the REACH Delivery client.
The login screen is the
first screen presented to you when you start REACH
Delivery and is the same screen accessed when you want
to log in as a different user which is a function
accessed from the "Exit" -> "Log In as A
Different User" menu.
Please note that the password
is case sensitive.
Your user id and and password will
have either been provided to you in your introduction
email or will need to be provided to you by your
administrator. The user name of your administrator
will have been provided to you in your introduction
email from REACH Delivery. If you cannot identify
your administrator please contact either your IT
department or
REACH Delivery Support.
If you have forgotten your password
you can request that a reminder be sent out to you by
clicking on the
Password Recovery icon.
Once an authorised user id and password are entered,
simply click on the
"Sign In Now" button and
the main control screen is displayed.
After logging on you can change your login
settings to have your login automatic (just like when you login
to Windows). This is done via the "Options & Settings" -> "Advanced
Options and Settings" -> "Open
System" setting.
If this option is set to "No" then you will
be logged into the system automatically. If this option is set to "Yes"
then you will be prompted for your User ID and Password each time you
connect to the system. Unless you are working on a
public workstation without separate security access it is recommended
that you allow automatic log in for REACH Delivery to notify you
of new messages or updated documents.
If you enter a mismatched username and
password then you will receive the following error message until you
enter the correct login information
When you have entered a correct login and password and therefore
successfully logged in the system the following screen will be displayed
Throughout
the system wherever you see this symbol there is context sensitive help
available. Simply click the lifebelt symbol and a help screen
appropriate to that part of the system will be displayed.
Go To Main Help Page
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