REACH Delivery - Offline Mode
The "Switch to Offline
Mode" function is accessible
to all users through the "Options & Settings" menu when
you have offline documents.
The Switch to Offline Mode function
allows you to continue to use the REACH Delivery system when there
is no online connection available.
If you start the REACH Delivery system
without an internet connection then the system will
start in OFFLINE mode or use the "switch to offline
mode" menu option the the following screen that will show you
all the documents that are available in offline mode and
allows you to either remove them from the offline cache
(local computer storage) by clicking the
icon or to display the document by clicking the
icon. If the world icon is "greyed"
this
indicates that REACH Delivery is currently operating in offline
mode without a connection to the internet.

To make
files available offline please refer to the
File Management
option
to
make selected files available when offline or the
Administrator menu function "manage
your company data" for the ability to default all
files of a certain type to also be supported in offline
mode.
If you are working online or
if REACH Delivery is running in the background of your computer,
i.e. there are still REACH Delivery icons in the
system tray,
and your communication is lost then the following
communications error will be displayed when you try to
perform an online task. If you have lost
your internet communications then you can "switch to
offline mode" via the menu option to continue working.

If you are starting up REACH Delivery
on your computer and no internet connection is detected
then the following warning screen is presented prior to
REACH Delivery opening in offline mode:

If your online connection returns
while you are working offline then the greyed out
"status icon"
will switch to live showing that communications has
returned
.
By clicking on this icon when it is live or greyed out
you will be able to check the status of your internet
connection.
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