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Setting Up My REACH Delivery System |
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What is REACH Delivery? |
General Overview |
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Where can I find a full
explanation of the entire system?
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Full Help Menu |
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Is there a quick start-up guide? |
Quick Start Guide |
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What can I expect when I install my Reach delivery for the first time? |
Installation |
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I am uncertain of my password and username, where can I get them from? |
Login |
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Are there guided exercises that I can do to familiarise myself with REACH Delivery? |
Familiarisation
Exercises |
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Where do I find the version number and licence details of my REACH Delivery? |
Version/License |
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Who is my administrator? |
Who is administrator |
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User Roles within REACH Delivery |
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What are the different User Roles available in REACH Delivery?
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User Roles |
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What is the difference between an Administrator and a Super Administrator?
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Administrator Roles |
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What is the difference between a
file receiver and an Internal File Receiver? |
File receivers |
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I have been made an administrator, what does that allow me to do? |
Administrator |
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I am an administrator, can I downgrade my role? |
Change Role |
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Managing the way my REACH Delivery works for me |
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What does the envelope in my system tray mean? |
System Tray |
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How do I change my password
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Change Password |
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How do I log in as a different user?
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Different User |
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How do I change the language of REACH Delivery to another language? |
Language |
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How do I see what User Type I am? |
User Type |
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How do I stop REACH Delivery automatically logging me in? |
Automatic Login |
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My computer is advising me a new version of REACH Delivery is available,
ok to install?
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New Version |
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What information can I get from the audit trail?
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Audit Trail |
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Managing my documents
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How do I load a file into REACH Delivery? |
Add a File |
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How do I send a document/message? |
Send Document |
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How do I add a document into the system to be managed? |
Add Document |
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How do I add a file/document to a message? |
Add to Message |
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How do I view a file/document? |
View Document |
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How do I
receive a document? |
Receive Document |
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How do I edit a file/document? |
Edit Document |
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How do I update a message I have already sent? |
Update Message |
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Can I view a document if I am not online? |
Offline Mode |
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How do I accept incoming messages? |
Accept Messages |
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My
messages disappear from my incoming messages window after I accept them! |
Historical Messages |
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Where do I find my incoming messages that I have yet to accept?
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Incoming Messages |
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Can I recall a message after I have sent it? |
Recall |
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Can I change a managed file after I have sent it to another user?
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Change |
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Can I distribute files I have received to a user outside of my own company?
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Distribution |
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I am an administrator, can I change whether documents are held locally or centrally?
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Local Documents |
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What is metadata?
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Metadata |
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What are document restrictions? |
restrictions |
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What is a company area? |
Company Area |
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Managing the Way I interact with Other Users |
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How do I add another user? |
Add User |
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Can I prevent another user from sending messages and files to me?
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Block User |
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Can I set up an automatic reply message to any user I have blocked?
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Auto-Reply to
Blocked User |
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Can I remove a block on a user after I have set one up?
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Un-block User |
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Can I change an automatic reply previously set up for blocked senders?
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Change Auto-Reply |
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Can I create a distribution list for groups of users I regularly send files to?
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Distribution Lists |
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Can I restrict what I allow other users to do with files that I manage? |
Restrict Files |
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What is a point of contact? |
Point of Contact |
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Can
I change to text in e-mails generated by the
REACH Delivery system? |
Change Emails |
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Can
I see which user has pending messages without
going through the audit trail?
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Message Queues |
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Can
I change the text sent in the Document receipts?
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Receipts |
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Do I have a contact list in REACH Delivery?
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Address Book |
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Can I
search for other users? |
Search POC |
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Can
I edit the saved details of my previously used recipients? |
Edit Address Book |
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Managing Contexts |
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What is a context? |
Context |
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Why should I use a context? |
Context Use |
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Managing the Way REACH Delivery Works for Me |
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Can I change the e-mail address registered for me? |
Change
email address |
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My User Details appear to be private, can I allow others to see them? |
Public Data |
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I am getting e-mails
every time a message arrives for me, can I turn this function off? |
Stop Repeat Emails |
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Can I redirect my documents and messages to another user? |
Redirect Messages |
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Can I disable my account without losing access to it?
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Disable Account |
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Can I disable my account without losing access to it?
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Disable Account |
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What is 'Open System'? |
Open System |
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